Refund and Returns Policy

Effective Date: 5 Sept 2023

1. Return Policy

At Agriaara, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely happy with your purchase, we offer a hassle-free return process. Please read our policy carefully to understand your options and responsibilities.

2. Eligibility for Returns

• We accept returns for products that are in new, unused, and undamaged condition.
• Returns must be initiated within 7 day from the date of delivery.
• Customized or personalized products may not be eligible for return unless they are defective or damaged upon arrival.

3. How to Initiate a Return

To initiate a return, follow these steps:

• Contact our customer support team at contact@agriaara.com or +91 8499930131 to request a return.
• Provide your order number, the name of the item you wish to return, and a brief reason for the return.
• Our customer support team will guide you through the return process and provide you with a return authorization if your request is approved.

4. Return Shipping

• Customers are responsible for the return shipping costs, except in cases where the product received is defective or damaged.
• We recommend using a reliable courier service that provides a tracking number.
• Pack the product securely to prevent damage during transit.

5. Inspection and Approval

• Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria.
• If the product passes our inspection, we will process your return and issue a refund, replacement, or exchange, depending on your preference and product availability.

6. Refund Policy

• Refunds will be issued to the original payment method used during the purchase.
• It may take 10 business days for the refund to appear in your account, depending on your payment provider’s policies.

7. Refund Exceptions

• Shipping charges, if any, are non-refundable.
• If the return is due to a defective or damaged product, we will cover the return shipping costs.
• In cases of partial returns from a bundled purchase, any discount applied to the original purchase may be adjusted accordingly.

8. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team atcontact@agriaara.com or +91 8499930131. We are here to assist you and ensure your shopping experience with us is satisfactory.

Agriaara reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes that may affect your returns and refunds.